The Six Sigma and Minitab Pocket Guide for the Public Sector
The introduction of Lean Six Sigma in the public sector has dramatically improved the performance, productivity, and customer service of many organisations. The No.1 best selling guide for Lean Six Sigma practitioners has been specially adapted for use in the UK Public Sector.
- Over 80 key tools and techniques
- Structured around DMAIC
- Detailed sub-steps and routemaps
- Public Sector terminology and examples
- Additional material on challenges of implementing process improvements in a public sector environment
Each tool is supported with practical Public sector examples and detailed Minitab images and instructions (supported by free data files online).
